Job Title: Driver GL Expert/ Customer service (6 Months contract)
Company:Isilumko Staffing
Job description: We are looking for a **Driver GL Expert** to manage and support the operational processes related to driver accounts. This is a 6-month contract role where you’ll assist drivers with inquiries, resolve account issues, and ensure a seamless customer experience. If you’re detail-oriented, enjoy problem-solving, and have a passion for customer care, we’d like to hear from you!Key Responsibilities:
– Manage and oversee driver accounts, ensuring data accuracy and timely updates.
– Assist drivers with account setup, updates, and troubleshooting.
– Investigate and resolve operational issues related to driver profiles.
– Provide guidance to drivers on policies and procedural changes.
– Collaborate with internal teams to streamline processes and enhance the driver experience.
– Ensure driver-related activities comply with company standards and guidelines.Qualifications and Experience:
– **Matric (Grade 12)** is required.
– **Customer care experience** is essential, preferably in a fast-paced environment.
– Excellent communication and problem-solving skills.
– Strong digital literacy and proficiency with software platforms.
– Ability to manage multiple tasks efficiently and meet deadlines.
Expected salary: R16000 – 18000 per month
Location: Johannesburg, Gauteng
Job date: Tue, 17 Sep 2024 04:16:34 GMT
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