Job Title: Restaurant General Manager
Company:JTJ Group
Job description: Restaurant General Manager – Springok, Northern CapeFull job descriptionJob Title: Restaurant General Manager (RGM)Company: TradeON (KFC Franchisee)Location: Springbok, Western CapeAbout TradeON:Welcome to TradeON, a dynamic force shaping the landscape of quick-service dining in South Africa. As one of the premier KFC franchisees, TradeON boasts a significant footprint with multiple restaurants strategically spread across diverse provinces. At the heart of our operations lies a commitment to excellence, where we transcend the ordinary to create extraordinary experiences for our customers, employees, and communities.Role Overview:As a Restaurant General Manager (RGM) at TradeON, you will be responsible for overseeing the overall operations of a designated KFC restaurant, ensuring the highest standards of service, quality, and cleanliness are maintained. You will lead and inspire a team of dedicated employees to deliver exceptional customer experiences, drive sales growth, and achieve business objectives.Key Responsibilities:1. Operational Leadership: Lead all aspects of restaurant operations, including staffing, training, inventory management, and compliance with company policies and procedures.2. Team Management: Recruit, train, and develop a high-performing team of employees, fostering a positive work environment and empowering team members to excel in their roles.3. Customer Satisfaction: Ensure exceptional levels of customer satisfaction by consistently delivering high-quality products, prompt service, and a clean, inviting restaurant environment.4. Sales and Profitability: Drive sales growth and profitability through effective cost management, strategic pricing, and proactive sales initiatives.5. Quality Assurance: Maintain strict adherence to KFC brand standards and food safety protocols, conducting regular audits and inspections to ensure compliance.6. Community Engagement: Act as a brand ambassador within the local community, participating in community events and initiatives to build positive relationships and enhance brand visibility.7. Performance Management: Monitor and evaluate restaurant performance against key performance indicators (KPIs), implementing corrective actions as needed to achieve targets.8. Continuous Improvement: Identify opportunities for operational improvement and innovation, implementing best practices and driving continuous improvement initiatives.Qualifications and Experience:Minimum of 5 years of experience in restaurant management, with a proven track record of success in a similar leadership role.Excellent leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.Strong business acumen and analytical abilities, with the capacity to effectively manage financial performance and drive profitability.Exceptional customer service orientation, with a passion for delivering outstanding experiences to every guest.Sound knowledge of food safety regulations and compliance requirements, with a commitment to upholding the highest standards of food safety and hygiene.Proven ability to thrive in a fast-paced, dynamic environment, with the flexibility to adapt to changing priorities and operational needs.Relevant qualifications in hospitality management or a related field will be advantageous.Join the TradeON Team:At TradeON, we believe in fostering a culture of excellence, innovation, and opportunity. Join our team and be part of a dynamic organization that is redefining the standards of quick-service dining in South Africa. Apply now and embark on a rewarding career journey with TradeON!Job Type: Full-timePay: From R15 000,00 per monthAbility to commute/relocate:Springbok, Northern Cape: Reliably commute or planning to relocate before starting work (Preferred)Education:High School (matric) (Required)Experience:Restaurant management: 5 years (Preferred)Senior Management: 5 years (Preferred)Management: 5 years (Preferred)License/Certification:South African ID (Required)Location:Springbok, Northern Cape (Preferred)
Expected salary: R15000 per month
Location: Springbok, Northern Cape
Job date: Fri, 22 Nov 2024 23:26:34 GMT
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