Job Title: Banqueting Manager
Company:JTJ Group
Job description: Banqueting Manager – Cape TownFull job descriptionAn exciting opportunity for an experienced Banqueting Manager has become available for our client’s, a leader in the hospitality industry in South Africa. The Banqueting Manager will be responsible for the effective day-to-day management of the banqueting and conferencing operations with specific regard to achieving profitability; maintaining products and standards of operation; maximising customer satisfaction; delivery of the F&B business objectives, and developing a talent pipeline within banqueting.Start date: 01 January 2025Roles & Responsibilities included but not limited to:1) Business Plan Implementation:Develop conferencing objectives and deliverables in line with Unit F&B strategyFacilitate the communication and implementation of conferencing deliverables for the outletConduct risk analyses i.t.o impact on short term profit marginsProvide clear delegation of authority and accountability for deliverablesManage and allocate people and operational resourcesCommunicate plans relative to promotions and strategies to relevant staff and stakeholders within the unitAlign plans with EE, SD and procurement transformation strategies which contribute towards BBBEE targets being achieved for the property2) Function Planning & Execution:Provides client with relevant solutions / options and pricing for conferencing that are innovative and in line with industry trendsDocument and confirm function set-up and requirementsCommunicates requirements and standards to staffOversee the set-up of venues and catering requirements in line with client requirementsAdvise all stakeholders of any amendments to function requirementsLiaise with entertainment and décor providers to build events and conference requirements (as required).·Is present at functions to ensure execution is in line with client requirementsMonitor service standards during the function and identify any areas of concernResolve any service or other related issues during the functionMonitors and reports on functionsConducts post-mortem on events and makes recommendations for improvements3) Shift Management:Put in place staff scheduling and duty allocations to ensure maximum coverageHandle shift briefings / handovers / shift reportsInteract and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc.Manage staff appearance and floor appearance/ functioning of equipment and systems for the outletProvides feedback and reports back to management on the performance and challenges within the restaurantManage the control of stock and operating equipment as per SOP for the outletCash-ups at the end of the shiftCompletes shift reports4) Product Enhancement:Collaborate with the F&B Manager to complete a competitor analysis of conferencing banqueting facilities in property catchment areas including pricing comparisonsConduct product performance analyses / reviews and make recommendations to address opportunities and gapsProvide product rationalisation on a regular basis or as requiredMotivate new product enhancementsCompile action plans for the implementation of approved projectsMeasure ROI and performance on a regular basis5) F&B Standards & Governance:Monitor standards and processesAlign practices with new legislative compliance around health, hygiene, safety and the environmentImplement sufficient control measures (including systems and processes) & checks for the various conferencing rooms and facilities to mitigate any financial risk to the business.Conduct weekly walkabouts of all conferencing facilities including front of house and back of house areas to monitor complianceEncourage a waste management culture and ensure all staff are trained.Work with internal6) People Management and Development:Manage staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and proceduresManage productivities and payroll costs for the outletIdentification of employee training needsPerform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outletManage employee relations within the departmentStaff communication and motivationPerformance contracting, reviews and developmentProvides resources and removes obstacles to performanceRecruit and resource for talent for positions within the departmentOnboarding of new staff members7) Budget management:Participate in the preparation of budget forecasts & controls for the outletConsolidate Capex requirements for specific outletsGuide and consolidate the completion of Cost of Sales reports including:1. Theoretical COS per outlet for food & beverage respectively.2. Recipes – Recipe links needs to be in place to ensure accuracy and legitimacy of theoretical as well as put us in a position for the theoretical to be system generated.3. Food recipe – All menu item food recipes to be reviewed and signed off and where needed recaptured into the system MC or IFS to ensure accurate food theoretical.4. Procurement – All supplier prices and supplier price quotes to be reviewed and monitored on a monthly basis going forward to ensure we monitor and track price movements to minimize input cost fluctuations.5. Cost control – oversee the conducting of accurate stock takes in line with Company process.Use stock takes variance reports to manage underperforming outlets in relation to COS8) Customer Relationship ManagementQualifications & Experience:Year Hotel School Diploma or equivalent National Qualification at a Diploma level7-8 years in the banqueting / conferencing industry including at least 3 years experience in a supervisory role.Ability to work shifts that meet operational requirementsPhysically able to move operating equipmentHave an open attitude to perform similar functions in alternative outlets due to operational requirementsShould the above excite you, submit your updated CV, qualifications and professional headshotShould you not hear from us within 14 days, please consider your application unsuccessfulJob Types: Full-time, PermanentPay: R270 000,00 – R300 000,00 per yearApplication Question(s):Are you able to work shifts, late shifts, weekends, public holidays and overtime?Education:Diploma (Required)Experience:banqueting: 7 years (Required)banqueting management: 3 years (Required)Location:Cape Town, Western Cape (Required)
Expected salary: R270000 – 300000 per year
Location: Cape Town, Western Cape
Job date: Thu, 28 Nov 2024 23:56:41 GMT
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