Job Title: Training & Support Consultant
Company:Emporium Human Capital
Job description: Training Support Consultant (POS 24081)Somerset WestR 18 000 to R 23 000 per monthRequirements:
- Training or consulting experience
- Bachelor’s Degree in Accounting or at least 3 years of bookkeeping experience
- Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
- Excel proficiency intermediate
- Customer service / support experience will be advantageous
Responsibilities:
- Creating and managing training plans with customers
- Reporting on training progress of all customers that is in training
- Work directly with client to effectively coordinate each training project to completion.
- Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
- Provide system training to customers
- Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
- Assist with preparing data and uploading on to the system for new customers
Closing Date: 31 July 2024
Expected salary: R18000 – 23000 per month
Location: Somerset West, Cape Town
Job date: Mon, 09 Sep 2024 22:04:59 GMT
Tips on What To Include In CV
Creating a professional CV is crucial for making a positive impression on potential employers. Start by keeping it clear and concise—aim for one to two pages. Use a clean, easy-to-read font like Arial or Calibri, and organize information with headings for sections such as Contact Information, Personal Statement, Work Experience, Education, Skills, and Certifications. Tailor your CV to each job by highlighting relevant experience and skills that align with the role’s requirements. Use bullet points to describe your achievements with specific metrics where possible, as numbers provide concrete evidence of your contributions. Finally, proofread carefully to avoid any spelling or grammar errors, as these can detract from a polished presentation.