Job Title: Half-day Client Services / Finance Administrator
Company:RecruitMyMom
Job description: Job Description :A dynamic and fast-growing software company specialising in a state-of-the-art booking platform for healthcare professionals and locums is seeking a half-day (8am to 1pm) Client Services / Finance Administrator (mostly remote but would meet in-office occasionally). The company’s mission is to streamline operations in the healthcare sector, ensuring seamless connections between professionals and clients. We are looking for a dedicated and professional to join their team.Responsibilities:Client Services
- Serve as the primary point of contact for client inquiries via phone, email
- Resolve customer issues promptly, demonstrating professionalism and exceptional communication skills.
- Provide training to clients on using the booking platform, ensuring confidence and proficiency.
- Gather feedback and identify opportunities for improving customer experience.
- Collaborate with internal teams to troubleshoot and address platform issues.
Finance Administration
- Manage general finance administration tasks, including processing invoices, monitoring payments, and expense tracking.
- Support the budgeting process by providing accurate expenses
- Assist in financial audits and compliance-related tasks as needed.
Technical and Operational Support
- Work with the Google Suite (Docs, Sheets, Slides, etc.) for documentation, reporting, and presentations.
- Gain proficiency in the booking platform to support client queries effectively.
- Identify and implement process improvements for greater efficiency in finance and client service operations.
RequirementsEssential
- Proven experience in client services, customer support, or administration.
- Strong understanding of finance administration, including invoicing and expense management.
- Excellent verbal and written communication skills; well-spoken and professional demeanour.
- Problem-solving mindset with the ability to think on your feet and adapt to changing priorities.
- Proficient in Google Suite (Docs, Sheets, Slides, etc.).
- Highly organized, detail-oriented, and able to manage multiple tasks effectively.
Desirable
- Experience in a software or technology-focused company.
- Familiarity with healthcare or staffing industries.
- Basic technical aptitude with a willingness to learn new systems and tools.
- Knowledge of bookkeeping or finance systems is a plus.
Benefits
- Comprehensive training on their booking platform and internal processes.
- Opportunities for professional growth and development.
- A collaborative and supportive work environment.
- Competitive base salary with opportunity to supplement with commission.
Expected salary: R12000 – 14000 per month
Location: Somerset West, Cape Town
Job date: Wed, 27 Nov 2024 03:39:31 GMT
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