Job Title: Claims Specialist (Insurance)
Company:AtripleA Recruitment & Temps
Job description: Job Summary Our client in the Insurance Industry is looking to hire a Claims Specialist.Duties and Responsibilities
- Promptly handle marine claims and take responsibility to resolve all enquiries from both customer and external contacts to ensure delivery of a focussed claims service.
- To develop a claims case strategy to ensure that appropriate reserves are assigned, investigations conducted, and appropriate suppliers engaged.
- Acquires and efficiently organises the relevant evidence and information to accurately assess the value of the claim and to recognise potential fraud and recovery indicators.
- Reviews, resolves, and proactively finalises claims within authority limits ensuring settlement at an optimum level.
- Prepares reports and engages with reinsures and global claims on cases that are likely to exceed retention.
- Adheres to local regulatory and governance requirements throughout the life of the claim to ensure that we make decisions using the right standards.
- Refers to customer specific claims handling protocol and/or customer proposition service charter to ensure that we understand and fulfil the needs and expectations of our customers
Requirements
- 5 years + specific claims experience
- Technical knowledge of products and services
- Expert technical claims handling knowledge across a broad range of lines of business/claim types
- Knowledge of legal systems and interpretation of legal liability
- Knowledge of industry standards and protocol
- Able to understand the claims market agreements that exist within the various territories and how to access the specific knowledge
- Have had previous experience in managing and handling difficult coverage issues and be able to give examples
- Awareness of the litigation process through all courts.
- Knowledge of how to identify and engage with lead experts.
- High level awareness of interdependencies with other Company Functions (Finance, Reinsurance, Marketing, Actuarial, Underwriting and Legal)
- High level awareness of market/industry issues
- Recognises relevance of customer proposition and how to interpret specific handling requirements
- Recognise the benefit of providing excellent customer service
- Be able to articulate how to prioritise and work to deadlines
Send your CV and latest pay slip toATripleA Recruitment and Tempswww.aaaa.co.za# ATripleA # recruitment # vacancy # Claims# Development# SpecialistAtripleA recruitment & tempsRecruiter
Expected salary: R25000 per month
Location: Johannesburg, Gauteng
Job date: Tue, 08 Oct 2024 22:44:05 GMT
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